Help centre
Short guides for the things people ask about most. Anything missing, email support@hellodm.io.
Claim your link, connect Instagram, publish your link-in-bio page.
Is it safe, does it use the official API, can it message new followers — 40 answers, including the nos.
What it does, what it deliberately does not do, and which setups it is the wrong tool for.
Flat vs per-contact pricing, and the four cases where ManyChat is the better choice.
HelloDM's MCP server: the address, how each tool connects, what an agent can do and how to disconnect it.
The actual send caps, surge cooldown, message rotation and publish-time checks — with the numbers.
Rate pacing, surge protection and what the compliance checks block.
How refunds and cancellations work for paid plans.
How to delete your account and what is retained.
