Privacy policy

This policy covers hellodm.io, its dashboard, its API and its MCP server for AI assistants. It describes what we collect, why we collect it, and how to have it removed.

The data controller is Drivetube AI LLC, a Delaware limited liability company and the company that operates hellodm.io. You can reach us about anything in this policy at info@hellodm.io.

What we collect

• Account details. Your email address, and the name and avatar Google returns if you sign in with Google.
• Creator page content. Anything you choose to publish — handles, follower counts, prices, links and bio.
• Instagram data. If you connect an account, we store its Instagram user id, username, avatar and an access token, plus the comments and messages that trigger your automations.
• Brand collab content. If you register a brand or apply to a campaign: the company and contact details you enter, the budgets and quotes you set, and the messages you exchange with the other party inside hellodm. A brand’s work email is verified with a one-time code and shown on its campaign pages; a creator’s contact details are never shown publicly.
• Visits to creator pages. When someone opens a creator’s public page on hellodm.io or taps something on it, we record that it happened, which item was tapped, whether the visitor is in India or elsewhere, whether they use a phone or a computer, and the site they came from. We set no cookie and store no IP address: visitors are told apart within a single day by a one-way hash that changes every day, so a visitor cannot be followed from one day to the next. The creator sees these numbers in their dashboard.
• Connected AI assistants. If you connect Claude, ChatGPT or another assistant through our MCP server: its name, the permissions you granted, and when it was connected and last used. We keep only one-way hashes of its access and refresh tokens, and of any API key you create.

How Instagram data is used

Connected-account data is used only to run the automations you create. We do not read your inbox for any other purpose, we do not sell or share message content, and we do not use it to train models. Access tokens are encrypted at rest and are never returned to any client.

Anyone who receives an automated message from your account can opt out by replying, and that opt-out applies to every automation on that account. Disconnecting an account stops all processing immediately.

AI

HelloDM does not use AI to write or send the messages your followers receive. On paid plans the automation editor has an optional button that drafts alternative wordings of a message you wrote; when you press it, that message text is sent to OpenAI to produce the drafts, and you review them before anything is saved. Nothing else is sent to an AI provider, and no data is used to train models.

An AI assistant you connect acts as your account, within the permissions you ticked when you connected it. What it reads through HelloDM then passes to that assistant’s provider under your own agreement with them. You can change its permissions or disconnect it at any time under Connected agents.

Payments

Paid plans bought on this website are processed by Stripe, our payment provider. We never receive or store your card, UPI or bank details — the provider handles them directly and confirms the result to us. We record only the transaction id, the plan, the amount, the currency and the country, so we can give you access and produce receipts.

Deleting your data

You can delete your account and its data at any time. See the data deletion page for how, and what is retained afterwards.

Contact

Questions about this policy: info@hellodm.io.